Privacy Policy

At LookEyes API ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API service.

2.1 Information You Provide

We collect the following information when you use our Service:

• Wallet Address: Your cryptocurrency wallet address for payment processing
• API Key: A unique identifier generated for your account
• Transaction Data: Blockchain transaction details for payment verification

2.2 Automatically Collected Information

• API Usage Data: Request counts, timestamps, and endpoints accessed
• IP Addresses: For security and rate limiting purposes
• Technical Data: Browser type, device information, and operating system
• Performance Data: Response times and error rates

2.3 Information We Do NOT Collect

We use the collected information for the following purposes:

We store your data securely and retain it only as long as necessary:

• API Keys: Retained for the duration of your active subscription
• Usage Logs: Retained for 90 days for security and debugging
• Payment Records: Retained for 2 years for accounting purposes
• Search Queries: Not stored beyond basic anonymized logging (24 hours)

After your subscription expires, we will delete or anonymize your personal data within 30 days, except where required by law.

We implement industry-standard security measures to protect your data:

• 🔒 Encryption: All data transmitted via HTTPS/TLS encryption
• 🔐 Secure Storage: Data stored in encrypted databases
• 🛡️ Access Control: Strict access controls and authentication
• 📊 Monitoring: Continuous security monitoring and logging
• 🔄 Regular Updates: Security patches applied promptly
• ⚡ DDoS Protection: Infrastructure protected against attacks

We do NOT sell your personal information. We may share data only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our service (e.g., hosting providers, payment processors)
• Legal Compliance: When required by law, court order, or government regulation
• Security: To protect our rights, property, or safety, and that of our users
• Business Transfer: In the event of a merger, acquisition, or asset sale

All third parties are contractually obligated to maintain data confidentiality and security.

Our payment system uses blockchain technology:

• Blockchain transactions are public and permanent by nature
• Your wallet address may be visible on the blockchain
• We use Volta Payment for secure crypto payment processing
• We do not control blockchain networks or their privacy features

Please understand the privacy implications of blockchain transactions before using cryptocurrency payments.

We use minimal cookies and tracking:

• Essential Cookies: Required for API key storage and authentication
• Analytics: Anonymous usage statistics (no personal identification)
• No Third-Party Ads: We do not use advertising cookies or trackers

You can disable cookies in your browser, but this may affect functionality.

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Objection: Object to processing of your data for certain purposes
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us via Discord Support.

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.

Your data may be transferred to and stored in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in compliance with applicable privacy laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice on our website
• Sending notification through Discord (if applicable)

Your continued use of the Service after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices:

We will respond to your inquiry within 30 days.